Site Update – Minor Issues

It was brought to my attention that the light box wasn’t working very well on mobile devices…

I have spent a couple of hours tonight trying to work out what is going on but the solution I am using is supposed to be ‘out of the box’ so should just work… I have got it working sporadically which won’t help other users but there is a work around until I can affect a fix… I have resized the images to improve load performance and all seems good on a computer browser but the lightbox seems to be an issue on mobile devices…

The obvious workaround is to go to the site using a computer… in fairness the site looks its best on a computer browser as thats the themes main setup… not ideal for everyone I guess…

Another alternative is to scroll the images on the bottom of the lightbox, tap the image you want, tap the cart icon and it will appear with the purchase options…

First image of the ‘Moon’ gallery loads fine…

…but tapping an an image in the image list at the bottom or trying to scroll using the left/right to get to subsequent images does not load images in the main screen

So if you use the image list at the bottom to scroll to the image you want, tap it then tap the shopping cart icon in the bottom left… this will take you to the purchase options screen and it will allow you to add the image to your cart.

Hopefully that will allow you to buy images (assuming you want to of course… be nice if you did lol) until I can sort the fix out…

There are quite a few options available to display the images, I just need to find one that works for all platforms…

Thank you for your continued support and the feedback you have given… its all very much appreciated…

Please feel free to contact me with any issues you may have so I can try and sort them out… I want your experience here to be a good one…

Update

There appears to be a known problem with the lightbox and mobile devices so I have re-jigged the tufftography page to split out the galleries… there are sub menu’s (Welcome and Galleries) on the main tufftography menu item and the galleries open to a paged list of the albums contents for you to be able to view more easily…

Clicking/tapping on any image opens it in the lightbox and this seems to then load the carousel of images correctly

Another issue has manifested itself as a result though where the shopping trolley icon disappears from the mobile view…

There are two icons in the bottom left of the image… a link to open in the lightbox and a shopping trolley…

Here is the computer browser view with both icons…

…and the mobile view with just the single icon

All the icons actually do is take you to the lightbox view (which now works)… clicking/tapping the image does the same thing as well so hopefully the user experience should now be a bit better and more consistent across platforms

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This entry was posted in website issues.

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